This FAQ applies to HUAWEI earphones only. For details about another product, please contact the manufacturer.

Perform the following steps to reset your HUAWEI Bluetooth earphones. Please note that restoring to the factory settings will clear all pairing information and restore the default settings. The earphones will enter Pairing mode again after they are restored to their factory settings. Search for the earphones' Bluetooth name on your phone/tablet, and pair the two devices. For details, see How to pair the HUAWEI FreeBuds and FreeLace series Bluetooth earphones and Unable to connect HUAWEI FreeBuds or FreeLace series earphones to a phone/tablet.

Product Category	Method
FreeBuds series (TWS) earphones	Other FreeBuds earphones: Place the earphones in the charging case and keep the lid open. Press and hold the Function button (marked in blue in the following figure) for at least 10 seconds until the status indicator flashes red, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again. Note: If you release your finger, the indicator will not flash red, and you'll need to try again. FreeBuds SE 2: Place the earphones in the charging case and keep the lid open. Touch and hold the control area on the left and right handles for at least 10 seconds until the status indicator flashes red, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again. If you are using the earphones to make a call, play audio, or watch a video, pause the service or disconnect from Bluetooth before restoring the earphones to their factory settings.
FreeLace series (neckband) earphones	Press and hold the Power button for at least 10 seconds until the status indicator flashes red and then white, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again. For FreeLace Lite/xSport Pro earphones that don't have a Power button, press and hold the Function button for 10 seconds or longer.
FreeBuds Studio (headphones)	When the earphones are powered on, press and hold the Bluetooth button for more than 10 seconds until the indicator flashes red and then white, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again.
Huawei Exercise Heart Rate Bluetooth Headset Huawei Sport Bluetooth Headphones	Press and hold both the Power button and the Volume down button for at least 4 seconds.
HONOR FlyPods Lite HUAWEI FreeBuds Lite	Place the earphones in the charging case and keep the lid open. Press and hold the Function button for at least 10 seconds until the status indicator flashes, which indicates that the earphones have been restored to their factory settings. Then pair the earphones once again. The Function button is located on the back of the charging case.

Product Category

Method

FreeBuds series (TWS) earphones

Other FreeBuds earphones: Place the earphones in the charging case and keep the lid open. Press and hold the Function button (marked in blue in the following figure) for at least 10 seconds until the status indicator flashes red, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again.

Note: If you release your finger, the indicator will not flash red, and you'll need to try again.

FreeBuds SE 2: Place the earphones in the charging case and keep the lid open. Touch and hold the control area on the left and right handles for at least 10 seconds until the status indicator flashes red, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again.

If you are using the earphones to make a call, play audio, or watch a video, pause the service or disconnect from Bluetooth before restoring the earphones to their factory settings.

FreeLace series (neckband) earphones

Press and hold the Power button for at least 10 seconds until the status indicator flashes red and then white, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again.

For FreeLace Lite/xSport Pro earphones that don't have a Power button, press and hold the Function button for 10 seconds or longer.

FreeBuds Studio (headphones)

When the earphones are powered on, press and hold the Bluetooth button for more than 10 seconds until the indicator flashes red and then white, which indicates that the earphones have been restored to their factory settings. Then, pair the earphones once again.

Huawei Exercise Heart Rate Bluetooth Headset

Huawei Sport Bluetooth Headphones

Press and hold both the Power button and the Volume down button for at least 4 seconds.

HONOR FlyPods Lite

HUAWEI FreeBuds Lite

Place the earphones in the charging case and keep the lid open. Press and hold the Function button for at least 10 seconds until the status indicator flashes, which indicates that the earphones have been restored to their factory settings. Then pair the earphones once again.

The Function button is located on the back of the charging case.