Unable to receive messages on my HUAWEI watch/band after it's connected to an iPhone |
Principle behind push notifications: When your watch/band is connected to your iPhone, iOS will read new messages from your phone's Notification Center and then push them to your watch/band.
Perform the following steps to troubleshoot:
Open the HUAWEI Health app, and choose Devices and then the connected device. Touch Notifications, toggle on Notifications, and turn on the switches for apps that you want to receive notifications from.
Go to Settings > Notifications on your phone, select a target app, toggle on Allow Notifications, select Notification Center, and select Always for Show Previews.
If you have enabled Require Face ID for an app, Show Previews will be changed to Never for this app. In this case, you'll need to set Show Previews to Always for your watch to receive notifications from this app.
Go to Settings > Bluetooth, touch the connected device, and toggle on Share System Notifications.
To check the device connection status, open HUAWEI Health, touch Devices, and view your device card.
If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.