[HUAWEI] The step count on my watch/band won't reset back to zero |
Cause:
The step count on your watch/band will automatically reset to zero at 00:00 every day. If the time on your watch/band is inconsistent with the actual time, the step count data generated during this time period may not go back to zero, as workout data generated during this time period will be stored on the cloud server and used as the data for the next day.
Solution:
Restoring your device to its factory settings will clear all personal data from your device, so please exercise caution when performing this operation.
If the issue persists, please call the Huawei customer service hotline for further assistance.