Our smart phone is an important part of our life and to imagine something happening to it makes a chill run down our spine. Not surprisingly enough, many of the users roam around with a broken screen because not everyone has the budget to get a genuine part replacement.

Thus, in order to provide genuine part replacement at low-cost to our customers, we have introduced the "Preferential Screen Campaign” for some specific product models.

What is a Preferential Screen?

Preferential screen is a certified pre-owned screen with a usage of less than 10 days. They might have slight scratches but the performance is similar to the new screen. After careful examination by using proper evaluation repair tools, we determined which pre-owned screens are eligible for preferential screen campaign. The preferential screen service has the advantage of high quality performance at low price with warranty coverage too. Please note that you need to book an appointment in advance to avail the offer.

Applicable Product Models and Prices:

Why Opt for Preferential Screen?

Low Cost: The price is much lower than that of the brand new screen. We are offering minimum 60% discount on the preferential screens.

High Quality Performance: The screen might have slight scratches but the performance is similar to the new screen.

Warranty: The "preferential screen" enjoys the same minimum warranty of 90 days as the brand new screen.

Energy saving and environmental protection: Effectively reduce the output of electronic waste and environmental pollution.

How to opt for Preferential Screen?

Preferential Screen Campaign is available at both our Exclusive Service Centers and Multi-Brand Service Centers across India. We have over 190 Authorized Service Centers across India.

You can directly walk-in to your nearest Huawei Authorized service center to avail our service.

You can call us at our toll free number HUAWEI: 1800-209-6555/HONOR: 18002109999 (9AM – 9PM) for further assistance.

You will need to book an appointment at our Exclusive Service Centers via Huawei India website or HiCare to avail the offer. If Exclusive Service Center is not available in your city, you can also book an appointment by sending us an email at reservation@mail01.huawei.com. Share your name, contact number, device model, issue description, nearest authorized service center along with the preferred time and date in the email.

We will replace the screen of your device only after physical verification of the preferential Screen and final written confirmation by you on the T&C.

Terms & Conditions:

Preferential Screen Campaign is valid till 31st Mar, 2020.

Customers can visit our both Exclusive Service Centers and Multi-Brand Service Centers from 10:00 - 18:00, Monday to Saturday (except for public holidays) to avail the service. Visit HiCare or go to https://consumer.huawei.com/in/support/service-center/ to get the contact details of your nearest service center.

Offer is applicable for both In and Out of Warranty devices. Man-made accidental or liquid damage to screen which are supposed to be replaced in Out of warranty are eligible for preferential screen replacement.

Postal repair services are not eligible for the campaign.

This campaign is subject to first come first serve basis and while stock last.

Applicable to the devices purchased in India and outside India.

Huawei India reserves the right to amend the terms and conditions at any time without prior notice.