| 1. Reduce screen brightness |
|---|
| • Swipe down from the top of the homescreen to reveal the “Quick Settings” drop down menu and reduce brightness via the Brightness slider. |
| 2. Reduce screen time-out duration |
| • Go to “Settings” → “Display” → “Sleep”, and reduce the sleep time duration. |
| 3. Reduce background battery drain |
| • Go to “Settings” → “Battery” and turn on “Power saving mode”. |
| If you are still having issues with battery life, it could be that a specific app is causing the battery to drain quickly. Try these steps to resolve this: |
| 4. Re-boot your device |
| • To do this, press and hold down the Power key for a few seconds. Press “Restart” then “Restart” again. |
| 5. Check for system update |
| • Make sure your device is updated to the latest version. To do this, go to “Settings” → “System” → “Software update” → “Check for updates”. If a new update is available, tap “New version” and select “Install Now”. |
| 6. Check for app updates |
| • App updates can also bring improvements that may fix your battery issue. To do this this, open the Google Play app. Tap on three horizontal lines to open the menu. Next, tap on My apps & games. You can tap Update all, or go through the apps and update only the ones you want. |
| Still having battery issues? If the above fails, resetting your device to factory settings may solve the issue: |
Battery life
Modern smartphone performance has greatly improved with faster speeds and new features
which means that phones consume more power now than they used to.
Below, you can find some tips to help you save battery life and make your phone run longer on a single charge.
| How to restore your device to factory settings |
|---|
| Back up your data before restoring your device to its factory settings and log out of any Google accounts. |
| 1 • Go to “Settings” → scroll down to “System” → “Reset” → “Reset phone” |
| 2 • Enter the screen unlock password (if any). |
| 3 • Follow the onscreen instructions to reset the phone. |
| If the above fails, resetting your device to factory settings may solve the issue |
•
NOTE : This will delete all data in your device's memory and storage, including your account settings, system settings,
app data, installed apps, music, images, and documents, and restore your phone to its original factory settings.
• If the issue persists, please contact our customer service team through Live chat or by dialing
+44-800 088 6700.